Legal notice

Privacy Notice

This privacy notice explains how we use any personal information we collect about you.
 

What information do we collect about you?

We collect information about you when you engage us to carry out work on a vehicle or to put a vehicle through an MOT.

Why do we need to collect and use your personal data?

The primary legal basis that we intend to use for the processing of your data is for the performance of our contract with you. The information that we collect about you is essential for us to be able to carry out the services that you require from us effectively.

How will we use the information about you?

We collect information about you in order to provide you with the services for which you engage us. We will only use your personal contact information to contact you about any work that you have engaged us to carry out or to provide an estimate for.

Who might we share your information with?

We will not share your personal information with any third party. Where an MOT is carried out, the vehicle registration and results are processed on the DVSA MOT system. Vehicle registrations may also be provided to our suppliers in order to obtain required parts.

Where third parties are involved in processing your data we will have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they will only act in accordance with our written instructions.

How long do we keep hold of your information?

During the course of our relationship with you we will retain personal data which is necessary to provide services to you. We will take all reasonable steps to keep your personal data up to date and secure throughout our relationship.

We are also subject to regulatory requirements to retain your data for specified minimum periods. These are minimum periods, during which we have a legal obligation to retain your records.
You have the right to request deletion of your personal data. We will comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.

How can I access the information you hold about me?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please visit or email us. We will require proof of identity before we can release any personal information.

We have an obligation to ensure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.

Cookies

We may use cookies to track visitor use of the website and to compile statistical reports on website activity.

For further information visit: www.allaboutcookies.org

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will inform you of any changes when they occur. This privacy policy was last updated on 24th May 2018.

TERMS AND CONDITIONS OF BUSINESS

1. Definitions

1.1 “The Company” refers to M.C.S. Autosolutions.

1.2 “The Buyer” refers to the person, partnership, Limited Company, or other legal entity, who agrees to services being provided by M.C.S. Autosolutions.

1.3 “The Conditions” refers to the terms and conditions of M.C.S. Autosolutions operations, set out in this document and any special terms and conditions agreed in writing by member of this company’s management team, acting for and on behalf of M.C.S. Autosolutions.

2. Conditions
 2.1 These Conditions shall apply to all contracts for any parts or service provided by the Company to the Buyer, to the exclusion of all other terms and conditions, including any terms and conditions the Buyer may purport to apply under any purchase order, confirmation of order, or similar document.

2.2 Agreement of any work to be carried out by M.C.S. Autosolutions shall be deemed conclusive evidence of the Buyer’s acceptance of these Conditions.

3. The Price and Payment
 3.1 The price of the service provided shall be the price agreed between the Company and the Buyer, at the time the Buyer agrees to work being carried out. This price may vary, dependent upon any change in parts prices, or change in specialist charges, which may come into effect at the time the work is completed and which is beyond the control of the Company.

3.2 Payment of the price shall be due at point of collection/delivery of vehicle following completion of repairs, unless otherwise agreed, in writing, with the Company. Payment in this instance is generally agreed to be 30 days from date of invoice.

4. Credit Terms
 4.1 Where Credit Terms have been extended to the Buyer by the Company, the Company reserves the right to refuse to provide any of its garage services or parts ordered by the Buyer, where to do so would mean the Buyer exceeding the Credit Limit extended to the Buyer.

5. Remedies for late Payment
 5.1 Interest on commercial debt shall accrue from the date of the invoice, unless a written agreement is in place between the Company and Buyer giving an agreed payment period of 30 days. Interest will accrue from day to day, until the date of payment, at the statutory rate (8% above the base rate of the Bank of England applicable on the date the debt becomes due). This figure may change from time to time, dependent upon the interest figures in force by Bank of England at the time payment of invoice is due. Interest will accrue until settlement is reached or until any Court Judgment is made.

5.2 In the event that any invoice is not paid on, or before, its due date, then all sums due and owing to the Company from the Buyer shall become immediately payable and subject to clause 5.1 above.

5.3 The Company shall be entitled to recover from the Buyer all administrative, collection and legal costs incurred by it in recovering overdue amounts and all sums that become immediately payable under. clause 5.2 above.

5.4 Without prejudice to any of the Company’s other rights, the Company may, in the event that any sum is not paid, on or before its due date, suspend the service it provides to the Buyer. Any parts, or equipment, provided to the Buyer by the Company remain the property of M.C.S. Autosolutions until all amounts owed are paid.

6. Title and Risk
 6.1 Any work carried out by the Company at the request of the Buyer, will be at the Buyer’s risk from the point of completion of work, to the Buyer’s satisfaction in spite of delivery. Title of any parts fitted shall not pass from the Company to Buyer until all relevant and outstanding invoices have been paid in full and at such a time that no other sums whatsoever are due from the Buyer to the Company.

7. Buyer’s Warranties
 7.1 The Buyer hereby warrants that he is not an undischarged bankrupt and has not committed any act of bankruptcy or being a company with either limited or unlimited liability knows of no circumstances which would entitle any debenture holder or secured creditor to appoint a Receiver or to petition for the winding up of the company or exercise any other rights over or against the company’s assets.

8. Disputes procedure and Jurisdiction
 8.1 Any and all contracts entered into between the Company and the Buyer shall be governed by the laws of England and Wales and all disputes arising out of any contract between the Company and the Buyer shall be subject to the exclusive jurisdiction of the courts of England and Wales. In the event that the Buyer is dissatisfied with any repair or service carried out by the Company, the Buyer should first make contact with the Company in order to try and resolve the matter. The Company has a complaints procedure in place.-It also complies with the Data Protection Act.

9. Warranty
 9.1 The parts and labour itemised on the invoice, are guaranteed free from defect for 6 months or 6000 miles (which ever comes first) from the date of invoice, unless detailed otherwise, with the exclusion of damage arising from customer/third party interference, routine wear and tear, negligence, abuse and accidental damage. This applies to new parts provided by the Company only (exceptions apply).

In the event of a potential claim, you should notify us immediately whereupon the defect will be assessed and repaired free of charge by the Company providing the exclusions do not apply. Any repairs by an alternative organisation will only be permitted with prior express authorisation by the Company. Your statutory rights are not affected.

10. Vehicle Storage
 The Company will invoice £15.00 per day for the storage of any vehicle not collected within 24 hours of being advised of completion of work if no previous arrangements have been made.(excluding vehicles for MOT0

11. Surcharge for Special Order Parts
 A Surcharge of 20% is payable to M.C.S. Autosolutions for parts which are a special order for the Customer if the Customer does not go ahead with the repair.

Name of company
M.C.S. AUTOSOLUTIONS

Registered office
Unit 3 Crook's ind est

Croft street

Leckhampton

Cheltenham

GL53 0ED

Contact details
Tel: +44 1242 234511
E-mail:enquiries@motscheltenham.co.uk